:root{--bg:#f6f4ef;--surface:#fff;--surface-2:#fbfaf7;--text:#171717;--muted:#6f6a60;--muted-2:#9a9489;--line:#e8e2d6;--primary:#c96442;--primary-2:#b45134;--blue:#2563eb;--green:#16a34a;--amber:#d97706;--rose:#e11d48;--shadow:0 14px 40px rgba(73,57,38,.08);--radius:18px}
*{box-sizing:border-box}html{scroll-behavior:smooth;overflow-x:hidden}body{margin:0;max-width:100vw;overflow-x:hidden;padding-top:72px;background:linear-gradient(180deg,#fbfaf7 0,#f6f4ef 260px,#f6f4ef 100%);color:var(--text);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI","PingFang SC","Microsoft YaHei",sans-serif;font-size:14px}button,input,select{font:inherit}.hero{height:78px;padding:0 28px;background:#171717;color:#fff;display:flex;align-items:center;justify-content:space-between;gap:20px}.hero-main{display:flex;align-items:center;gap:14px;min-width:0}.brand-mark{width:40px;height:40px;border-radius:13px;background:linear-gradient(135deg,#e09173,#c96442);display:grid;place-items:center;font-weight:900;font-size:20px;flex:0 0 auto}.hero h1{margin:0;font-size:23px;letter-spacing:.02em}.hero p{margin:6px 0 0;color:#bdb7ad}.hero-right{display:flex;align-items:center;gap:12px;flex:0 0 auto}.service-dot{display:inline-flex;align-items:center;gap:8px;padding:8px 12px;border-radius:999px;background:#2a2a2a;color:#cfc9bf}.service-dot:before{content:"";width:8px;height:8px;border-radius:999px;background:#94a3b8}.service-dot.ok:before{background:#22c55e}.service-dot.err:before{background:#ef4444}.link-pill{height:36px;padding:0 14px;border:1px solid rgba(255,255,255,.16);border-radius:999px;color:#fff;text-decoration:none;display:inline-flex;align-items:center}.hidden{display:none!important}
.platform-bar{position:fixed;top:0;left:0;right:0;z-index:1000;width:100%;background:rgba(246,244,239,.94);backdrop-filter:blur(16px);border-bottom:1px solid rgba(232,226,214,.9);padding:10px 24px}.platform-tabs{max-width:980px;margin:0 auto;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:6px;background:#ebe5da;border:1px solid #e3dccf;border-radius:16px;padding:5px}.platform-tab{height:50px;border:0;border-radius:12px;background:transparent;color:#665f55;display:flex;align-items:center;justify-content:center;gap:7px;cursor:pointer;font-weight:800;transition:.18s;min-width:0}.platform-tab span{font-size:15px;white-space:nowrap}.platform-tab small{font-weight:700;color:#9a9489;white-space:nowrap}.platform-tab.active{background:#fff;color:#171717;box-shadow:0 8px 22px rgba(52,44,33,.13)}.platform-tab.active small{color:var(--primary)}.platform-tab:hover{background:rgba(255,255,255,.62)}
.page-shell{width:100%;max-width:1320px;margin:0 auto;padding:22px 24px 42px;display:grid;grid-template-columns:minmax(0,1fr);gap:18px;overflow:hidden}.panel{min-width:0;width:100%;background:rgba(255,255,255,.92);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);padding:18px;overflow:hidden}.panel-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:16px;min-width:0}.panel-head h2{margin:3px 0 5px;font-size:21px;letter-spacing:-.02em}.panel-head p{margin:0;color:var(--muted);line-height:1.5}.eyebrow{color:var(--primary);font-size:12px;font-weight:900;letter-spacing:.12em;text-transform:uppercase}.compact-head{align-items:center}.wrap-head{align-items:flex-start;flex-wrap:wrap}.button-row,.toolbar,.sms-row{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.btn{height:38px;border:1px solid var(--line);border-radius:12px;background:#fff;color:#26211c;font-weight:800;padding:0 14px;cursor:pointer;transition:.16s;white-space:nowrap}.btn:hover:not(:disabled){transform:translateY(-1px);box-shadow:0 8px 18px rgba(46,37,27,.12)}.btn:disabled{opacity:.45;cursor:not-allowed}.btn.primary{background:var(--primary);border-color:var(--primary);color:#fff}.btn.ghost{background:#fff7ed;border-color:#fed7aa;color:#9a3412}.btn.clicked{transform:scale(.98)}.mini-form{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}.mini-form label,.sms-row label,.toolbar label{display:grid;gap:6px;color:#5f574d;font-size:12px;font-weight:800;min-width:0}.mini-form input,.sms-row input,.toolbar select,.toolbar input{height:38px;border:1px solid var(--line);border-radius:12px;background:#fff;padding:0 12px;outline:none;color:#171717;min-width:0}.toolbar{justify-content:flex-end}.toolbar label{min-width:126px}.toolbar select{width:100%;min-width:126px}.sms-row{margin-top:14px;padding-top:14px;border-top:1px solid var(--line)}
.metric-grid{display:grid;gap:12px;margin-bottom:16px;min-width:0}.metric-grid.three{grid-template-columns:repeat(3,minmax(0,1fr))}.metric-grid.four{grid-template-columns:repeat(4,minmax(0,1fr))}.metric-card{min-width:0;min-height:88px;border:1px solid var(--line);border-radius:15px;background:linear-gradient(180deg,#fff,#fbfaf7);padding:13px}.metric-card span{display:block;color:var(--muted);font-size:12px;font-weight:800}.metric-card strong{display:block;margin:7px 0 5px;font-size:28px;line-height:1;letter-spacing:-.03em;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.metric-card em{display:block;color:var(--muted-2);font-style:normal;font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.metric-card.green strong{color:var(--green)}.metric-card.amber strong{color:var(--amber)}.metric-card.blue strong{color:var(--blue)}.metric-card.rose strong{color:var(--rose)}.metric-card.slim strong{font-size:17px;line-height:1.2;margin-top:10px}
.account-list{display:grid;gap:12px;min-width:0}.account-card{min-width:0;display:grid;grid-template-columns:minmax(0,1fr) 300px;grid-template-areas:"main action" "meta action";align-items:center;gap:12px 16px;border:1px solid var(--line);border-radius:16px;background:#fff;padding:14px;cursor:pointer;transition:.16s}.account-card:hover{border-color:#d7c9b8;box-shadow:0 12px 28px rgba(73,57,38,.08)}.account-main{grid-area:main;display:flex;align-items:center;gap:12px;min-width:0}.account-icon{width:42px;height:42px;border-radius:14px;display:grid;place-items:center;font-weight:900;color:#fff;background:#64748b;flex:0 0 auto}.account-icon.meituan{background:#f59e0b}.account-icon.douyin{background:#111827}.account-icon.douyin_private{background:#8b5cf6}.account-title-block{min-width:0}.account-title-row{display:flex;align-items:center;gap:8px;min-width:0}.account-title-row strong{font-size:15px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.account-sub{margin-top:5px;color:var(--muted);font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.account-meta{grid-area:meta;display:inline-grid;grid-template-columns:auto 1fr;gap:4px 8px;min-width:0;color:#3d372f}.account-meta span{color:var(--muted-2);font-size:11px;font-weight:900}.account-meta b{font-size:12px;font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.account-card .account-meta:nth-of-type(3){margin-left:210px;margin-top:-21px;max-width:330px}.account-status{grid-area:action;justify-self:start;align-self:start;display:flex;gap:6px;flex-wrap:wrap}.account-card .takeover-toggle{grid-area:action;justify-self:start;align-self:center;margin-top:2px}.account-card .open-backend-btn{grid-area:action;justify-self:end;align-self:end}.badge{display:inline-flex;align-items:center;justify-content:center;padding:4px 9px;border-radius:999px;background:#eee9df;color:#5b554c;font-size:12px;font-weight:800;white-space:nowrap}.badge.ok{background:#dcfce7;color:#166534}.badge.warn{background:#fef3c7;color:#92400e}.badge.err{background:#fee2e2;color:#991b1b}.platform-badge{display:inline-flex;align-items:center;padding:4px 8px;border-radius:999px;font-size:12px;font-weight:900;white-space:nowrap;flex:0 0 auto}.platform-badge.meituan{background:#fff7ed;color:#c2410c}.platform-badge.douyin{background:#eef2ff;color:#3730a3}.platform-badge.private{background:#f3e8ff;color:#7e22ce}.takeover-toggle{display:flex;align-items:center;gap:8px;cursor:pointer;user-select:none;white-space:nowrap}.takeover-toggle input{display:none}.toggle-track{width:52px;height:30px;border-radius:999px;background:#d6d3cc;position:relative;transition:.2s;box-shadow:inset 0 1px 2px rgba(0,0,0,.12);flex:0 0 auto}.toggle-track i{position:absolute;width:24px;height:24px;border-radius:999px;background:#fff;left:3px;top:3px;box-shadow:0 2px 7px rgba(0,0,0,.22);transition:.2s}.takeover-toggle.on .toggle-track{background:linear-gradient(135deg,#22c55e,#16a34a)}.takeover-toggle.on .toggle-track i{transform:translateX(22px)}.takeover-toggle em{font-style:normal;font-size:12px;font-weight:900;color:#7c756a}.takeover-toggle.on em{color:#166534}
.table-card{min-width:0;width:100%;border:1px solid var(--line);border-radius:16px;overflow:auto;background:#fff;max-height:560px}.data-table{width:100%;border-collapse:collapse;min-width:1100px}.data-table th{position:sticky;top:0;background:#fbfaf7;z-index:1;color:#6a6258;font-size:12px;text-align:left;padding:12px;border-bottom:1px solid var(--line);white-space:nowrap}.data-table td{padding:12px;border-bottom:1px solid #f0ebe2;font-size:13px;vertical-align:middle}.data-table tr:hover td{background:#fffaf4}.mono{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace}.quality{display:inline-flex;border-radius:999px;padding:4px 9px;font-size:12px;font-weight:900}.quality.high{background:#dcfce7;color:#166534}.quality.mid{background:#fef3c7;color:#92400e}.quality.low{background:#f1f5f9;color:#475569}
.chat-note{margin:-4px 0 12px;padding:10px 12px;border:1px solid #fde68a;background:#fffbeb;color:#92400e;border-radius:12px;font-size:13px;line-height:1.5}.toolbar input{width:100%;min-width:170px}
.im-workbench{min-width:0;width:100%;display:grid;grid-template-columns:360px minmax(0,1fr);min-height:630px;border:1px solid var(--line);border-radius:18px;overflow:hidden;background:#fff}.im-sidebar{background:#fbfaf7;border-right:1px solid var(--line);min-width:0}.im-sidebar-title{height:52px;display:flex;align-items:center;padding:0 16px;border-bottom:1px solid var(--line);font-weight:900;color:#4d463e}.conversation-list{height:578px;overflow:auto;padding:10px}.conversation-item{background:#fff;border:1px solid #eee7dc;border-radius:14px;padding:13px;margin-bottom:10px;cursor:pointer;transition:.16s}.conversation-item:hover,.conversation-item.active{border-color:#d7bea8;background:#fffaf4;box-shadow:0 8px 20px rgba(73,57,38,.06)}.conv-top{display:flex;align-items:center;justify-content:space-between;gap:10px}.conv-top strong{font-size:14px;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conversation-item p{margin:8px 0;color:#514b43;line-height:1.45;font-size:13px}.conv-meta{display:flex;align-items:center;justify-content:space-between;gap:8px;color:#a19a8f;font-size:12px}.range-hint{padding:8px 12px;border-bottom:1px solid var(--line);background:#fff7ed;color:#9a3412;font-size:12px;line-height:1.45}.message-range{padding:8px 18px;border-bottom:1px solid var(--line);background:#fffbeb;color:#92400e;font-size:12px;line-height:1.45}
.message-pane{min-width:0;display:flex;flex-direction:column;background:#f4f1ea}.message-title{height:52px;display:flex;align-items:center;padding:0 18px;background:#fff;border-bottom:1px solid var(--line)}.message-title strong{display:block;font-size:15px}.message-title span{display:block;margin-top:3px;color:var(--muted);font-size:12px}.message-list{flex:1;overflow:auto;padding:18px 20px}.msg{display:flex;margin-bottom:14px}.msg.in{justify-content:flex-start}.msg.out,.msg.ai{justify-content:flex-end}.msg.system{justify-content:center}.bubble{max-width:72%;border-radius:18px;padding:10px 12px;box-shadow:0 6px 18px rgba(73,57,38,.06)}.msg.in .bubble{background:#fff;border:1px solid #ebe3d7;border-top-left-radius:6px}.msg.out .bubble{background:#dcfce7;color:#14371f;border-top-right-radius:6px}.msg.ai .bubble{background:#dbeafe;color:#172554;border-top-right-radius:6px}.msg.system .bubble{background:#f1f5f9;color:#64748b;border-radius:999px;max-width:80%;box-shadow:none}.bubble span{display:block;font-size:11px;font-weight:900;color:var(--muted-2);margin-bottom:4px}.bubble p{margin:0;white-space:pre-wrap;word-break:break-word;line-height:1.55}.bubble time{display:block;margin-top:5px;color:#9ca3af;font-size:11px}.empty{padding:28px;color:#a39b91;text-align:center}
@media(max-width:1180px){.page-shell{padding:18px 16px}.account-card{grid-template-columns:minmax(0,1fr);grid-template-areas:"main" "meta" "action"}.account-card .account-meta:nth-of-type(3){margin-left:0;margin-top:0;max-width:none}.account-status,.account-card .takeover-toggle,.account-card .open-backend-btn{grid-area:auto;justify-self:start}.metric-grid.four{grid-template-columns:repeat(2,minmax(0,1fr))}.chat-note{margin:-4px 0 12px;padding:10px 12px;border:1px solid #fde68a;background:#fffbeb;color:#92400e;border-radius:12px;font-size:13px;line-height:1.5}.toolbar input{width:100%;min-width:170px}
.im-workbench{grid-template-columns:330px minmax(0,1fr)}}@media(max-width:860px){.hero{height:auto;padding:18px;align-items:flex-start;flex-direction:column}.platform-bar{padding:10px}.platform-tabs{grid-template-columns:1fr}.page-shell{padding:14px}.mini-form,.metric-grid.three,.metric-grid.four{grid-template-columns:1fr}.panel-head{flex-direction:column}.toolbar{justify-content:flex-start}.toolbar label{flex:1;min-width:150px}.chat-note{margin:-4px 0 12px;padding:10px 12px;border:1px solid #fde68a;background:#fffbeb;color:#92400e;border-radius:12px;font-size:13px;line-height:1.5}.toolbar input{width:100%;min-width:170px}
.im-workbench{grid-template-columns:1fr}.im-sidebar{border-right:0;border-bottom:1px solid var(--line)}.conversation-list{height:300px}.bubble{max-width:88%}}
.brand-form{grid-template-columns:repeat(4,minmax(0,1fr));margin-bottom:14px}.brand-form .wide{grid-column:span 2}.small-table{max-height:320px}.brand-store-table{min-width:1000px}.match-badge{display:inline-flex;padding:3px 7px;border-radius:999px;background:#ecfdf5;color:#166534;font-size:11px;font-weight:800}.match-badge.empty{background:#f1f5f9;color:#64748b}
@media(max-width:1180px){.brand-form{grid-template-columns:repeat(2,minmax(0,1fr))}.brand-form .wide{grid-column:span 2}}
@media(max-width:860px){.brand-form{grid-template-columns:1fr}.brand-form .wide{grid-column:span 1}}

.modal-mask{position:fixed;inset:0;background:rgba(0,0,0,.42);z-index:2000;display:flex;align-items:center;justify-content:center;padding:24px}.modal-mask.hidden{display:none!important}.modal-card{width:min(980px,96vw);max-height:88vh;overflow:auto;background:#fff;border-radius:20px;border:1px solid var(--line);box-shadow:0 30px 80px rgba(0,0,0,.25);padding:18px}.modal-head{display:flex;justify-content:space-between;gap:12px;align-items:flex-start;margin-bottom:14px}.modal-head h3{margin:4px 0 0;font-size:22px}.modal-actions{display:flex;justify-content:flex-end;margin-top:14px}.knowledge-badge{display:inline-flex;padding:3px 8px;border-radius:999px;font-size:12px;font-weight:900}.knowledge-badge.ok{background:#dcfce7;color:#166534}.knowledge-badge.warn{background:#fef3c7;color:#92400e}.knowledge-detail{display:block;margin-top:4px;color:#8a8174;font-size:11px}